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OMG, I can't believe the quick response! Thank you....I tell everyone about your company! I check in on Fastcap all the time.
Thank you, Leo
Paul I am constantly impressed by your company, the quality products, lean manufacturing and the way you conduct business. I retired 4 years ago from the wireless industry and was in a sales and marketing capacity and reached VP level, if I had been aware of Fastcap during my working career I would be aggressively pursuing a career with your team.
I'm sure I will be ordering more products from Fastcap and I tell all my woodworking friends they need to look at your products.
Showed the dust door video i made to other contractors.. Now they are buying them.
Then, yesterday on a sale, I showed a prospect how we manage dust and access with a fastcap dust door .
It sets me apart from my competition.
We love the power strip and find it works great with the steel leg sawhorses. Use it every day. Way better than bending over 20 times
I'm a hobbyist woodworker on a shoestring budget who dreams of someday having a Kapex miter saw in my shop. But for now I have to settle for my 10" sliding miter saw from Harbor Freight. Yeah I know I could get better results from a hand saw or just break the board in two, but this is what I have to work with on my budget. Aside from throwing away the stock blade and putting on a new thin kerf 80 tooth blade I was still getting chipout. So I picked up a package of the Zero Clearance Tape at my local woodworking store and made my saw usable. I couldn't believe the different a piece of pvc tape could make. Together with the new quality blade and the Zero Clearance Tape I have made the crappiest saw actually usable. The chipout is gone, and the cut is smooth. I even have a reference point to line my work up with since my saw does not have a laser. Just add the tape, make a cut and now I have an exact reference of where the blade will be. And the price is awesome, 5 tapes for $5 bucks. I highly recommend you try this product if you are getting tear out. I have a Porter Cable table saw that had a weird plate that I have placed a Zero Clearance Tape over to keep the small stuff from falling through during cuts. Works nice, but I needed to sand the edges of the tape to keep the board from catching, but I think this is going to work just fine over time. One of these days I'll have a better saw but I know this product will be on that saw for sure. Thank you Fastcap for a great easy solution to my budget woes. This woodworker is a happy customer.
Thanks Dave! So glad it is working great for you!
A few weeks ago I called for some help with some SpeedBraces for my kitchen project. I was dumbfounded that your wife answered the phone. She was so kind, sweet and helpful. And when I needed additional technical help I was transferred to you, who helped me out (along with one of your guys who texted me a video of you explaining how the braces work, etc). Great work; great customer service. I was truly, truly impressed...Thanks,
To whom it may concern:
I have ordered multiple times from FastCap and had the privilege of dealing with Paul directly. The service is top notch and the people take care of any concerns you may have quickly. This company is truly one of a kind and everything in general has been a fantastic experience, Thanks FastCap.
Thanks Gregory. Means a lot to me. Paul
Want to say thanks for the 11th finger push stick. My brother just lost his finger two months after my first request. He told me about his ordeal and quickly responded to your email. Now I'm using it all the time instead of risking it. Thanks $1 mil. Your company is rad. Say hi to bob ferik From my family. The boens.
...I cant even tell you how impressed i am with FastCap coming from a manufacturing/consulting background in the furniture production industry I have never seen a response time this fast in my life to a new concept. You guys Amazing in my book!
Let go with it..
Paul thanks for making this happen very cool, cant wait to share it with the world..
We emailed last summer, and ended up exchanging quite a few emails back and fourth. I had a problem with your accuscribe which you immediately remedied and the new one has worked flawlessly. So I thank you again for the quick replacement. Anyways, since then, I've been getting your emails every so often with a video attached high lighting one of your products. Normally email solicitations bother me but these haven't for some reason. Either because I kind of feel like I know you (as a friend) based on our email chats last year or the fact I find most your products neat and useful. They almost always are a solution to a very common problem. Anyways, today for whatever reason after watching the video on the replacement tips for caulking tubes, I had some time to kill so felt like I should check out your website and see what other products you offer. I also started checking out your other videos on you tube. The first two I watched was the one on your employees favorite upgrades to the company for 2014 and then watched a video on one of your weekly company meetings. These two videos really gave me a feeling of what its like to work at your company and what your company is all about. You guys are all absolutely amazing! What an excellent group of people and what a great company you have built both for the customer and the employee. What at the time was a very annoying inconvenience (The broken accuscribe) turned into a welcoming invitation into the world of fast cap and all your wonderful time saving products and devoted employees and above all your excellent customer service. I'm a true believer that everything happens for a reason, and I think the broken accuscribe was no exception as ive now spent a few hours browsing your website and am finding new products I need to have. It was a pleasure meeting you and your employees this morning and all I can say is thank you and keep up the good work!
A new life long customer