Hey Paul- Wow.

Last night, in one sitting, I watched the entire “Gemba Live” feature that Ron Pereira did on Fastcap. I was so inspired and excited by it that it took me a long time to calm down enough to fall asleep.

I think more than anything else, it was hearing from your people and seeing the great improvements they’ve made that really made the videos so powerful. The culture you have built at Fastcap is to your immense credit. Your are one of my heros and definitely a role model, as I dream that one day to build a culture that is even a fraction as strong and positive as the one guys have.

I was so excited that I made a video thanking the whole team at Fastcap:

While watching the videos, there was one issue that came up that I was hoping to ask you, and it regards the mission and/or purpose of Fastcap. Both during the videos and in the past, I’ve heard you say that the mission, first and foremost, of Fastcap is:
To serve your customers
To grow people
To be a Lean company
To make outstanding products

I was wondering how all of those (and maybe others that I’ve missed) fit together – is one the most dominant? Or perhaps one is the mission, one is the purpose, and one is something else?

I guess what I’m asking is, what is at the core?

Thanks again,
Sam Korb