Paul Akers shares a recent morning meeting at FastCap.
My name is Jess and I am the newest addition to our customer service staff, having worked here since March of 2018. I graduated from Western Washington University with a bachelor’s degree in Political Science and a minor in Canadian American Studies also in March of 2018. I started working directly in the office assisting with orders being placed and general customer inquiries. My favorite part about Fastcap is how everyone is so committed to learning every day. We all teach each other about new topics during our morning meeting where we go over different topics in history. I also love taking the time to learn about all of our different products from everyone here. It is great to work for a company that is so invested in everyone’s growth and I can’t wait to see everything else that I will learn during my time here at Fastcap!
My name is Jordan and I have worked at Fastcap for the last 4 years. I was born and raised in Whatcom County. I graduated from Squalicum High School in 2012 and took part in the running start program at both Bellingham Technical College and Whatcom Community College. I love living in the area, but my wife and I enjoy traveling as much as possible! I started my Fastcap career working in the small pack shipping department, then made the transition to handling the outgoing freight shipments. After working in the freight department for about a year, I moved back to the small pack to work as the shipping department manager. I currently work in the office processing wholesale purchase orders and assisting with customer service needs! I am grateful for the many responsibilities that Fastcap has allowed me to experience and all the cross-training that goes on here. Over the last 4 years, I have learned so much about Lean Manufacturing, and I do my best to apply these principles in my current position, always looking for improvements both small and large that will make our jobs easier!
My name is Thomas and I have worked at Fastcap since February of 2016. I started first in our production department and for the last 2.5 years as customer service and as our online order processor. I enjoy every day working at Fastcap. My favorite things about working here include our many shop dogs (like Yoshi the office dog), getting to spend time with my coworkers who are generous, funny, and dedicated to what they do, as well as getting to use and enjoy our beautiful facility in Ferndale WA. I like working in our woodshop and helping out on the production floor if I am not in the office creating orders and answering customer phone calls and emails. Our focus at Fastcap on lean principles and leadership has also changed my life for the better and has lead to me enjoying my job immensely because we have eliminated so much waste and struggle from work which leaves me free to focus on the fun and challenge of keeping our customers happy. I think Fastcap rocks! I have a bachelor’s degree in Economics from WSU. I enjoy reading, cooking, all our parks and outdoor activities and spending time with my family.
Gary Katz, of Katz Roadshow, posted a summary of Scott Well’s (This is Carpentry) and Dan Parish’s (Millworks by Design) tour of FastCap on the This is Carpentry Blog.
“My brother is a year older than me, and because of that, he’s far more experienced and much smarter. But the thing that bugs me is that everything always has to be ‘just so’ with him. Sometimes, when I think about my brother I remember the last words in Faulkner’s The Sound and the Fury: “…each in its ordered place.” Even the pencils and pens on my brother’s desk have to be ‘just so’ before he’ll answer a ringing phone; his door bench is the same way: every tool has to be razor sharp and in its proper place before he’ll start work on a door.
It took me years to understand why. I have to thank Paul Akers, from FastCap, for helping me see my brother in a totally new way….” Press here to read the entire post.